No Sound
If playback is running but no sound is audible, most issues can be resolved with a few simple checks.
Check the Volume
Section titled “Check the Volume”Make sure the volume is turned up:
- in the TocaToca player
- in your browser
- on your computer, tablet, or smartphone
Try Another Recording
Section titled “Try Another Recording”Start a different recording.
This helps determine whether the problem affects only one recording or playback in general.
Reload the Page
Section titled “Reload the Page”Reload the page and start playback again.
Check Your Audio Output
Section titled “Check Your Audio Output”Make sure your device is using the correct audio output.
Especially on computers, audio may be routed to a different device, such as:
- Bluetooth headphones
- external speakers
- AirPlay devices
- HDMI monitors or televisions
If necessary, select the correct audio output in your device’s sound settings.
If You Still Cannot Hear Anything
Section titled “If You Still Cannot Hear Anything”Sign out and sign in again, or restart your browser completely.
If the problem persists, please contact support@tocatoca.com.