Login Is Not Remembered

Normally, TocaToca remembers your login on a device. If you have to sign in again every time you visit, a browser setting is usually preventing your session from being stored.

Allow Cookies

TocaToca uses cookies to keep you signed in between visits.

Make sure that cookies and website data are not being blocked for TocaToca.

Avoid Private Browsing Mode

In private or incognito mode, login sessions are often deleted automatically when the browser window is closed.

For regular use, we recommend using a normal browser window.

Restart Your Browser

Close your browser completely and open it again.

Then sign in to TocaToca once more.

Check Browser Extensions

Some privacy, ad-blocking, or security extensions can prevent login information from being stored.

If you use such extensions, try temporarily disabling them and test the login again.

Sign In Again

Log in again through auth.tocatoca.com.

If the login is stored successfully, you should be recognized automatically during future visits.

Still Having Problems?

If your login still is not being remembered, please contact support@tocatoca.com.

Please include:

• the device you are using
• the browser you are using
• whether the problem occurs constantly or only occasionally

This information helps us identify the cause more quickly.